A while back I invited folks to participate in a survey about your opinions on being an Exceptional Agent. Here's a link to the original invitation if you missed it - and it's not too late to chime in if you'd like.
The results of the survey were fascinating (to me anyway, I really like this stuff) - you can see the results yourself here.
You might notice that one of the biggest discrepancies between what you thought was a critical factor in being exceptional and how you (as a group) rated yourself was #9 - Having Systems in Place to Manage Current Listings and Contracts (Checklists and Follow-up). As a group, you rated the importance of this a 9.5, but as far how "exceptional" you feel YOU are was only a 6.8 - which was the biggest spread in the survey.
In other words, as a group, you know that keeping track of your listings and contracts is important, but you aren't necessarily happy with how well you're doing it.
If this applies to you, please consider spending time re-visiting your own contact management system. Spend time training yourself to use the tools you have available so that you can become and expert at using a contact management system to implement buyer and seller checklists so that nothing slips through the cracks... and so your clients will think you are (and tell everyone they know that you are) the very best real estate agent on the planet.
Want more on how you can use a contact management system to be the best thing to happen to your clients and yourself? Sound like a good use of an hour or so? You can view a previously recorded webinar here --> Click Here to see the Webinar.
Hope to see you there!
Guest Author Jennifer Allan-Hagedorn has authored multiple books and courses designed to teach agents her Sell with Soul philosophy that centers on four interrelated principles: Respect, Competence, Confidence and Enthusiasm. The latest release of her book is available in the VanEd bookstore. You can also visit her online at www.sellwithsoul.com or attend one of her free teleseminars on a variety of topics of interest to the real estate community.
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